Best Western Empire Palace Hotel & Spa Istanbul, Istanbul ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Hudavendigar Cad. No:17 / 19 Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul, Turkey, 34400

Best Western Empire Palace Hotel & Spa is a Special Class hotel located in the heart of Istanbul's Old City Center. The hotel, a six-time Best of the Best Award winner, features a Turkish hammam and relaxing wellness services. Positioned just a few minutes away from major attractions like the Blue Mosque and Hagia Sophia, this hotel combines luxury with historical significance.

Location

The hotel is conveniently situated within a 10-minute walk of popular attractions like the Egyptian Bazaar and Eminonu Square. Transportation options include nearby tram stations and a proximity to ferry terminals and major bus stations. Guests traveling by car can utilize available parking spaces.

Rooms

The hotel offers 40 individually decorated rooms, including options such as Double, Twin, Triple, and Family Rooms. Each room is equipped with modern comforts like air conditioning, satellite TV, and premium bedding. Guests can enjoy amenities such as 24-hour room service, pillow menus, and a seating area in select rooms.

Eat & Drink

Dining at the hotel includes a rich buffet breakfast served at the Terrace Restaurant & Bar. Guests can enjoy full-service Turkish and international cuisine while taking in views of the Galata Tower. The hotel also features a cocktail lounge and a cozy coffee house with a garden view.

Leisure & Business

Leisure options include a Turkish bath, sauna, gym, and massage services. The hotel provides business facilities including a conference room and a business center, accommodating up to 100 guests. Complimentary wireless internet and concierge services are available for guest convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Triple Room

Max:

3 persons

23 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Double Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Family Room

Max:

4 persons

25 m²

Bed options:

1 Single Bed or 1 Double Bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Istanbul2300 ft

Airports

Istanbul Sabiha Gokcen International (SAW) 27.2 mi

Istanbul (IST) 28.5 mi

Train

Sultanahmet Tram Station2300 ft

Metro stations

Halic5000 ft

Vezneciler 1.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Assistance

“The hotel staff went above and beyond to assist us with our taxi arrangements, ensuring we got to the right one despite being in a no-car zone.” view full review

Delicious Breakfast

“Breakfast was a delightful start to the day, offering all the standard favorites that catered to both adults and kids.” view full review

Spacious Accommodations

“I was pleasantly surprised by how spacious the family-sized room was, complete with all essential bath supplies for a comfortable stay.” view full review

Relaxing Tours

“The hotel offers amazing boat and bus tour services at reasonable prices, making it easy to explore the city while enjoying leisure time.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Garden area
Spa & wellness center
Sauna
Turkish bath
Massage
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Hudavendigar Cad. No:17 / 19 Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul, Turkey, 34400

Map view

Hudavendigar Cad. No:17 / 19 Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul, Turkey, 34400

City landmarks

Museums

Hagia Sophia Museum

2600 ft

Mosque

Blue Mosque

4100 ft

Alemdar Mahallesi

Basilica Cistern

2300 ft

Square

Sultanahmet District

3600 ft

Mosque

Suleymaniye Mosque

4800 ft

Museums

Topkapi Palace

3700 ft

Museums

Istanbul Archaeology Museums

2300 ft

Cankurtaran Mahallesi Ayasofya Meydani No:2 Fatih

Ayasofya Hurrem Sultan Hamami

2300 ft

Bridges

Galata Bridge

3500 ft

Historic Areas of Istanbul

2800 ft

Binbirdirek Mah. Divanyolu Cad. No:84 Sultanahmet

TGC Press Media Museum

2600 ft

Mosque

Little Hagia Sophia

4900 ft

Monuments and Landmarks

Serpent Column

3600 ft

Prof. Kazim Ismail Gurkan Cad. No: 24 Eminonu

Cagaloglu Hamami

2100 ft

Torun Sok.

Mosaic Museum

4000 ft

Mosque

Sokullu Mehmed Pasa Mosque

4300 ft

Museums

Hagia Irene

2500 ft

Gallery

Dolmabahce Palace

2.1 mi

Binbirdirek

Walled Obelisk

3600 ft

Mosque

Rustem Pasha Mosque

3700 ft

Divan Yolu Caddesi

Column of Constantine

3700 ft

Gallery

Istanbul Museum of Modern Art

1.4 mi

Square

Beyazit Square

4800 ft

Square

Beyazit Tower

5100 ft

Synagogue

Neve Shalom Synagogue

1.1 mi

Mosque

Laleli Camii

1.4 mi

Nearby

Cankurtaran Mh.

Beyoglu Turkish coffee

1700 ft

Alemdar Mah. Alemdar Cad. Eminonu/Cagaloglu

Gulhane Park

1800 ft

Museums

Istanbul Museum of the History of Science and Technology in Islam

1300 ft

Caferiye Sk. Sogukkuyu Cikmazi No:5

Caferaga Madrasa

1500 ft

Restaurants

Hafiz Mustafa 1864

900 ft

Hocapasa Mahallesi

Olive Anatolian Restaurant

500 ft

Ebusuud Cad. No:18

Constantine's Ark

400 ft

Hoca Pasa Mah. Ibn-i Kemal Cad. No: 13 Fatih,Sirkeci

New Hatay Restaurant

400 ft

hocapasa mahallesi.ibn-i kemal caddesi No:8

Roof Mezze 360

200 ft

Hoca Pasa Mahallesi

Bistro Chef Restaurant & Cafe

300 ft

Hudavendigar Cad. No: 17 Sirkeci

Red River Pub

100 ft

Hudavendigar Street No: 28-30/B

Cafe Mese

100 ft

Hudavendigar Caddesi No: 27 Sirkeci

Ti Amo Bistro &Cafe

200 ft

Saffetipasa Sokak. No:10 Hocapaşa

Neyzade Restaurant

700 ft

Taya Hatun Sok. No. 5

Salute Pub & Restaurant

300 ft

Ebusuud Cad. Safettipasa Sok. No:6

Sultan's Restaurant

400 ft

Torun sokak 19 Sultanahmet Palace Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

great location

friendly staff

repetitive dining

limited fresh fruit options

8.2/10

Great

Rooms

8.2

Location

9.8

Service

9.0

Dining

7.4

Alfred

United States of America, February 2024

8.6/10

I had a wonderful stay at the hotel. The rooms were beautiful with full-length windows on the outer walls, quiet in the morning, and equipped with AC and heaters for convenience. They were spacious, clean, and incredibly comfortable. The service was exceptional, with everyday room service including fresh sheets and towels and always smiling staff. The location was superb, close to all the sightseeing attractions. While the dining experience was a bit repetitive and lacked fresh fruit options, the Mediterranean food was enjoyable. Overall, it was a fantastic stay with great value for money.

Rooms

9.0

I loved the beautiful rooms with full-length windows. They were quiet in the morning and had AC and heaters for my comfort. Spacious, clean, and incredibly comfortable.

Service

9.0

The exceptional service made my stay memorable, especially with the everyday room service and always smiling staff.

Location

10.0

The hotel's location was superb, right between the Serkeci port, the Blue Mosque, and Hagia Sofia, making it convenient for all tourist attractions.

Dining

7.0

While the dining options were a bit repetitive and lacked fresh fruit choices, the Mediterranean food was enjoyable during my stay.

Facilities

8.0

The hotel facilities were great, offering everything I needed for a comfortable and enjoyable stay.

great location

repetitive dining

Keith

United Kingdom, January 2024

8.2/10

The hotel is in a prime location, very central and close to everything from Hagia Sophia to the Blue Mosque. The rooms, despite being clean and comfortable, are a tad too small. The service was exceptional, especially with Irfan and Tamer always ready to assist. The dining options, while good, lack variety and can become repetitive. Overall, a great value for the money with an excellent location and friendly staff.

Rooms

8.0

The rooms are comfortable and very clean but slightly small.

Service

9.0

The service was top-notch, with Irfan and his colleague being extremely helpful and friendly.

Location

9.0

The location is great, very central and close to all major attractions in Istanbul.

Dining

7.0

The dining experience, while decent, lacks variety and can be monotonous.

Facilities

8.0

The hotel offers a range of useful facilities.

Anthony

United Kingdom, July 2023

8.6/10

The hotel offers a lovely spacious one-bedroom suite, but being on the first floor facing the street can be noisy. The rooms are clean and big, with all amenities, and the hotel's restaurant provides excellent fare at very good prices.

Rooms

8.0

The room was smaller than expected and basic, leading to some noise from the street, but overall clean and spacious.

Service

9.0

The service was very kind and helpful, making the stay comfortable. The staff offers a range of services, including room service, car hire, and laundry.

Location

10.0

The location is perfect for sightseeing and access to shops, with easy walks to historical sites like Hagia Sophia and Topkapi Palace.

Dining

9.0

The dining experience offers nice, wide selection and fresh food, up to standard. The Turkish bath is highly recommended.

Facilities

7.0

The facilities are pleasant and include various services and a Turkish bath. However, the dining is basic and nothing special.

Don

United States of America, July 2023

8.6/10

My stay at the hotel was amazing! The rooms are really nice and close to all the places I wanted to visit. They are meant for 3 guests, with a shower only, and no bath, designed in an Ottoman authentic style, clean, and comfortable. The staff was so helpful and always had a smile on their faces. The breakfast in the restaurant was open buffet, and we really liked it. The hotel is close to the tram station, plus there is a Turkish bath that we highly recommend.

Rooms

9.0

The rooms are designed in an Ottoman authentic style, clean, and comfortable.

Service

9.0

The service was top-notch. The staff personally took me to a local chemist and even translated for me. They seemed genuine, caring, and were always ready to help.

Location

10.0

The location is perfect for exploring Istanbul. It's just a 7-10 minute walk to the main monuments, and there's a tramway just 2 minutes away to reach the other side of the city. It's near everything you'd want to see, including top tourist attractions like Topkapi, Hagia Sophia, and the Blue Mosque.

Dining

7.0

The dining experience was not the best. The breakfast options were a bit limited, but overall, it was satisfactory.

Facilities

8.0

The hotel offers a range of facilities for a comfortable stay, including room service, car hire, dry cleaning, housekeeping, and more.

Ken

United Kingdom, April 2023

8.2/10

I had a mixed experience at this hotel. The rooms were smaller than I expected and facing the street, which made them noisy. However, they were clean and had good air conditioning, which was a saving grace during hot summer nights. The bottles of water provided were a nice touch, but the difficulty operating some room features was frustrating, although the staff helped promptly.

Rooms

7.0

The rooms were smaller than expected and noisy, but clean and with good air conditioning.

Service

9.0

The service was a highlight of my stay. The staff, especially Irfan and Suleman, were very cooperative and recommended great sights for us to visit, making our experience terrific.

Location

10.0

The location was exceptional, within walking distance to major tourist attractions like Hagia Sophia, Topkapi Palace, and the Blue Mosque. It was truly unrivaled in terms of convenience.

Dining

7.0

The dining experience was a mixed bag. The food and drink options were good, but there was room for improvement. I wish the dining could have been better overall.

Facilities

8.0

The hotel offers a range of facilities, from room service to shuttle services, but nothing particularly stood out during my stay.